Telephone On-Hold Messages

What do your customers hear when they are put on hold?

Telephone On Hold Messages can be used to inform, educate and motivate callers. Turn your on-hold time into a sales tool.  Take this time to tell the caller about your business, products, and your quality of service.

Deliver your message in a clear and professional manner.

Why use on-hold messages?

  • An estimated 70% of calls are placed "On-Hold" in silence for over 30 seconds results in a staggering 60% that hang up! 30% will not call back again.
  • 84% of callers prefer on-hold messages to other options.
  • 15 to 30% of callers purchased additional items or services as a result of something they heard while on-hold.
  • The average person spends an estimated 100 hours on hold every year.

Research is from AT&T and surveys conducted by CNN.


Do you have a particular style or preferences?   No problem, we can create a custom telephone on hold message or voice mail greeting that is just right for your business and your budget.

Please listen to a few samples:


 

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Kate Grana
(508) 677-0626